1. Information we handle
Depending on how you use GrowMI, the platform may handle information such as your name, email address, account details, business or investor profile, funding or investment criteria, and messages sent through the platform.
Businesses and investors may also submit verification materials, business documents, financial information, ownership information, source-of-funds information, or identity documents as part of onboarding and review.
We also receive technical and operational information needed to run the service, such as session data, security logs, browser information, and records of actions taken on the platform.
2. How we use information
- To create and manage accounts and user profiles.
- To verify participants, review submissions, and support due-diligence processes.
- To display relevant funding requests, investment searches, and other approved opportunities.
- To enable communication between approved or mutually interested participants.
- To process support requests, prevent misuse, maintain security, and improve the platform.
- To meet legal, regulatory, accounting, or dispute-resolution obligations where applicable.
3. When information may be shared
Information may be shared with authorized GrowMI reviewers, relevant platform participants, and service providers where this is necessary to operate the marketplace, conduct verification, provide communications, or support secure hosting and delivery.
We aim to share information appropriate to the purpose. Sensitive documents are not intended to be publicly displayed, and investor identity may remain private until the investor chooses to engage.
Information may also be disclosed when required by law, legal process, or to protect the platform, its users, or the public.
4. Storage, security, and retention
GrowMI uses access controls, protected platform communication, and secure handling practices for account and verification information. No online service can guarantee absolute security, so users should submit only accurate information that is necessary for the relevant process.
Information is retained for as long as reasonably necessary for the purpose for which it was collected, ongoing platform operations, legitimate business records, legal obligations, or the resolution of disputes.
5. Your questions and requests
For questions about information handled by GrowMI, or to request assistance with a privacy-related matter, please contact GrowMI. We may need to verify your identity before acting on a request relating to an account or submitted documents.
6. Policy updates
This policy may be updated as the platform, services, or legal requirements change. The current version will be published on this page.